Notify your customers of the planned arrival time fully automatically with a delivery notification
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No more time-consuming inquiries from your customers about arrival times
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Unloading times are shortened because your customers are ready on arrival
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Modern customer service is your competitive advantage
Digitize communication with your customers and automatically send them delivery information such as arrival times by e-mail, text message or fax. With Tourbo.avis, the dispatch department sends all notifications to your customers at the touch of a button after the tour has been planned.
With Tourbo.avis+, notifications are sent live from the road, taking into account the actual start of the tour and any changes to the route. The predicted arrival times are automatically adjusted. This means that your customer always knows exactly when their order will arrive. And it's completely automatic and effortless for you.
Customer information
Extensive, customized notification options with Tourbo.avis and Tourbo.avis+
Live arrival notifications take into account changes in the route
With Tourbo.avis+ the arrival time is precisely predicted and sent based on the current status of the delivering vehicle.
- Delivery notifications can be sent automatically when the tour actually starts. This takes into account any delays in the start of the tour.
- The notifications can also be sent on the go, e.g. 30 minutes before the expected arrival at the customer. Changes in the delivery are thus taken into account and the quality of the notification message is increased.
- NEW: A delivery confirmation after unloading can now also be sent automatically.
The notification to be sent can be displayed to the driver in a pop-up in the app on the mobile device. He has the option of intervening.
Tourbo.avis+ ...so that your notifications don't get stuck in traffic jams.
Your benefits with Tourbo.avis and Tourbo.avis+
- Improved transparency
Your customers no longer have to worry about whether and when they will receive the ordered goods, as they receive an automatically generated message by email, fax or SMS for each delivery. Time-consuming inquiries to your sales department are no longer necessary.
- Increased planning reliability and customer satisfaction
Your customers know exactly when to expect their delivery vehicle and can adjust their work processes accordingly.
- Relief for drivers and scheduling
Save yourself a lot of time-consuming emails or phone calls from the scheduling department or drivers to announce the imminent arrival of the vehicle at the customer.
- Transparency + speed = your competitive advantage
→ Delivery tracking Tourbo.track
Enhance your notification message with a tracking link that your customer can use to track your delivery at any time. Further information about Tourbo.track
Arrange a free consultation now!
In a personal meeting, we will take a look at customer notification together and will be happy to answer any questions you may have.
- Which notification options make sense for your company?
- How does notification work in detail?
- What are the requirements for Tourbo.avis?
Or give us a call:
Tel. +49 (0)30 610 82 09 07
