CUSTOMER EXPERIENCE JACOB CEMENT BAUSTOFFE
From cost concerns to impressive improvements
Why building materials wholesaler JACOB CEMENT decided to introduce Tourbosoft and the costs turned out to be insignificant
"The investment in Tourbosoft has proven to be extremely worthwhile. The impressive improvements have shown that the initial concerns about costs were unfounded. The software has significantly advanced our logistics."
Tim Wiese, Logistics Manager at JACOB SÖNNICHSEN AG
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The problem question
Are the costs for the introduction of Tourbosoft justified?
We at JACOB CEMENT BAUSTOFFE were faced with the challenge of optimizing our route planning and reducing rising fleet costs. We recognized the urgent need for modern logistics software to make our building materials wholesale business more competitive.
Of course, we were aware that a high-quality software solution has its price. However, the initial supposedly high investment and the running costs associated with the introduction of Tourbosoft led to concerns about the return on investment (ROI) and economic viability.
The decision to invest in the Tourbosoft software solution should be carefully considered and well-founded.
We carried out a thorough needs analysis, taking into account the requirements of the building materials wholesale trade, in order to identify the added value of a software solution. Various software providers on the market and their solutions were then carefully compared.
A detailed cost-benefit analysis was carried out to assess the expected return on investment. Savings, efficiency gains and long-term competitiveness were taken into account.
We held intensive internal discussions to listen to and discuss concerns. Risks and challenges were openly discussed and weighed up. We also visited other builders' merchants to see Tourbosoft in action, which strengthened our confidence in the software solution.
The path to the decision
A comprehensive cost-benefit analysis led us to a clear decision
Decision and results
In retrospect, the costs turned out to be insignificant
It became clear that the long-term benefits would justify the initial investment and ongoing costs. So JACOB CEMENT decided to implement Tourbosoft's route planning software at its first site in Flensburg.
We achieved considerable cost savings that significantly exceeded the return on investment. The software amortized even faster than expected. In addition to tour planning, we have successfully introduced many other Tourbosoft modules at all our locations.
It became clear that our initial concerns about the costs were unfounded and the decision to invest in the logistics software proved to be a strategically correct and significant step for the growth and long-term success of JACOB CEMENT. Tourbosoft has significantly advanced our logistics.
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